F.a.Q
Orders
Once an order is placed, it begins processing immediately to ensure fast delivery. Because of this, we’re unable to make changes once it’s confirmed.
If you made a mistake, email support@swamibynidhi.com as soon as possible — we’ll do our best to assist before it ships.
You’ll receive a tracking link by email once your order ships. If you don’t see it, check spam or promotions — or reach out to support@swamibynidhi.com and we’ll resend it.
Email support@swamibynidhi.com right away with your order number and the correct address.
If your order hasn’t shipped yet, we’ll update it. Once it’s shipped, we’re unable to reroute packages.
Shipping times depend on availability. Some pieces are handmade to order, while others are ready to ship.
Once your order ships, you’ll receive a tracking email with delivery details.
Sometimes carriers mark packages delivered a few hours early. If it doesn’t arrive within 24 hours, please check nearby or contact your local post office.
If it’s still missing, email support@swamibynidhi.com — we’ll look into it for you.
Shipping
Shipping times vary by product. Some items are handmade to order; others are ready to ship. Please check the item description for the most accurate timeline.
You’ll receive tracking details by email when your order ships.
Returns
Due to the nature of our products, we do not accept returns or exchanges. Most pieces are made to order and crafted specifically for you.
Please review details carefully before purchasing.
If your order arrives damaged or incorrect, email support@swamibynidhi.com within 48 hours of delivery with your order number and clear photos so we can assist right away.
Payments
We accept all major credit and debit cards, as well as Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted.
Confirm that your billing information matches your bank’s records, or try another method. If the issue continues, email support@swamibynidhi.com and we’ll help resolve it.
Yes — we occasionally release discount codes through our newsletter. Join Love@Swami to be the first to know about exclusive offers and product drops.
Products
Handle pieces with care. Keep them away from water, lotions, and perfumes. Store jewelry in your Swami box when not in use.
For clothing, hand wash gently in cold water and lay flat to dry.
Yes — our jewelry is made with hypoallergenic, nickel-free materials suitable for sensitive skin.
If you’re unsure about sizing, email support@swamibynidhi.com with the product name — we’ll help you choose the right fit.
Contact
For any questions or support, email support@swamibynidhi.com — we’re happy to help.
We typically respond within 24–48 business hours. Every message is read and answered by our team.
We’re open to creative partnerships. Email hello@swamibynidhi.com with your idea or proposal.